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Know Your Rights: What to Expect When Your International Flight
A comprehensive guide to passenger rights and monetary compensation based on travel distance for international flight cancellations by CAAT.
2025/12/25|浏览次数 0
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Flight cancelled? Don't worry! Under the Civil Aviation Authority of Thailand (CAAT) regulations, passengers on international flights are entitled to the following benefits:
1. Duty of Care:
- Complimentary food and drinks while waiting.
- Communication facilities (e.g., phone calls, emails).
- Hotel accommodation and transfers if an overnight stay is required.
2. Travel Alternatives:
- A full refund, flight rebooking, or alternative transportation to your final destination.
3. Financial Compensation:
- 2,000 THB: For distances not exceeding 1,500 km.
- 3,500 THB: For distances between 1,500 - 3,500 km.
- 4,500 THB: For distances exceeding 3,500 km.
Important Note: Compensation may not be applicable if you were notified at least 7 days in advance for international flights or if the cancellation was due to uncontrollable external factors.
